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Orders

The Orders tab lists every order attributed to a broadcast or a replay, one by one. Come here to check how a particular order counted as live revenue.

One order can span several rows. The table breaks out by product line: each attributed product gets its own row with its own attribution type and source. Purchase date, order ID, customer, and order status belong to the whole order. Those four merge into one cell spanning the rows.

Column Contents
Purchase Date When the order was placed
Order ID The order number in your store. The arrow icon opens the original order in your store admin
Customer Email and phone
Products Product name and SKU
Quantity How many of this product
Unit price Price per unit
Discount The discount on this line, or a dash if there is none
Attribution type In-stream, Post-stream, Live assisted, In-replay, Post-replay, or Replay assisted
Source Which broadcast or replay it came from
Attributed sales What this line contributes, after the discount
Order Status Payment status

Products within one order can carry different attribution types. The item you showed on stream counts as inside the broadcast, while something else they added counts as indirect. For what each type means, see Attribution rules.

The orders table

Search — pick what to search on to the left of the box, then type. It matches on substrings. You can search order ID, product name, SKU, email, phone, or source. One dimension at a time, so change the dropdown to change dimensions.

FilterFilter opens a panel with two groups of conditions, both multi-select:

  • Attribution type — split into live and replay, three each: inside, outside, and indirect. Click a group heading to select or clear that whole group.
  • Order Status — Paid, Pending Payment, Authorized, Partially paid, Partially refunded, Refunded, and Voided.

Your active conditions appear as tags under the toolbar. Remove one with its cross, or Clear to drop them all. The number on the Filter button is how many conditions are active. Filter down to nothing and the table tells you so.

The two groups work at different levels. Order status filters whole orders. Attribution type filters product rows. Filter by live-inside and you keep only the product rows attributed that way, while other rows in the same order disappear.

The expanded Filter panel, attribution type on the left and order status on the right

The bottom left of the table gives the total number of orders, counting orders rather than rows. On the right, set 10, 20, or 50 per page and move between pages.

The toolbar has an export button on the right. See Export data.